Articulate 360 HR Training - Deaf and HoH Coworkers

Deaf and Hard of Hearing Co-workers Training

This project was created to train managers on accessibility modifications in the workplace for their deaf and hard of hearing employees.

• Responsibilities: Design and Development through all stages
• Target Audience: Managers with Deaf and Hard-of-Hearing employees
• Tools Used: Articulate 360
• Context: UW-Whitewater Masters program
• Year: 2021

Overview

This course was designed to target managers who are interacting with Deaf and Hard-of-Hearing employees. I used the ADDIE design process to create an Articulate 360 learning experience. In creating this project I wanted to emphasize interactivity and engagement.

ADDIE Design Process

• Analysis‍
  I already had a background understanding of this topic from college coursework.  Additionally I collected information from multiple sources. The primary emphasis in the design instructions was "managers should leave this experience with some actionable ways to improve accessibility for HOH employees on their teams." As such, I focused on concrete action steps that managers could take. This quickly crystallized into three sub-modules: one-on-one communication, group communication, and emergency preparedness. I created my learning objectives based on this outline.
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• Design
  There were multiple steps in the design process. After establishing my three learning objectives I created a Miro board to do a rough outline of how I wanted to break up the learning objectives and any special interactivities I wanted in the eLearning.
  After creating the rough outline I created a text storyboarded for each slide.
  While creating my storyboard I also built an outline in Articulate 360. This outline included no interactivity or text, but did include a rough visual design. This helped me create a realistic storyboard.
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• ‍Development
  Using the rough draft that had already been created in storyboard I added the text and interactive elements. I was careful to maintain stylistic consistency. I performed peer review multiple times through this process, particularly in testing the interactive elements.
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• Implementation
  The course was distributed to others in my class for review.
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• Evaluation
  Additional peer feedback was received and some minor changes were made to the final design before publishing to my portfolio.

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Articulate 360 Components

I always try to stick with clean and simple designs. I also wanted to include multiple interactive elements.  There are quiz elements, as well as click to reveal, tabbed and marker interactions. My goal was to make these interactions feel natural and user friendly.